Our Customer Policies

Refund Policy โ€“ TaxCalculator.lk

Last Updated: 12/12/2025

Thank you for choosing TaxCalculator.lk. We aim to provide reliable and efficient digital tools to simplify tax calculations, compliance, and financial management. Please read this Refund Policy carefully before making a purchase.


1. Nature of Our Services

TaxCalculator.lk provides digital services and subscription-based tools, including but not limited to:

  • Online tax calculators

  • Automated tax reminders

  • Digital reports and downloads

  • Subscription-based premium features

  • SaaS tools for individuals and businesses

As our products are intangible and delivered electronically, refunds are limited as outlined below.


2. Free Trial / Demo Access

Where applicable, we may offer free trials, demos, or limited free usage.
Users are encouraged to evaluate the platform during this period before upgrading to a paid plan.


3. Refund Eligibility

Refunds may be considered only under the following conditions:

  • You were charged incorrectly due to a system error

  • The service was technically unavailable for an extended period due to our fault

  • Duplicate payments were made for the same service

All refund requests must be submitted within 7 days of the payment date.


4. Non-Refundable Items

The following are strictly non-refundable:

  • Subscription fees after activation

  • Partially used subscription periods

  • Downloaded reports or generated documents

  • Digital tools that have already been accessed or used

  • Promotional or discounted plans


5. Refund Process

If your refund request is approved:

  • Refunds will be processed to the original payment method

  • Processing time: 7โ€“14 business days (depending on your payment provider)

  • Transaction or gateway fees (if any) are non-refundable


6. Subscription Cancellation

You may cancel your subscription at any time.
Cancellation will stop future billing, but no refunds will be issued for the current billing cycle.


7. Contact Us

For refund-related inquiries, please contact:

๐Ÿ“ง Email: info@taxcalculator.lk
๐ŸŒ Website: https://www.taxcalculator.lk


โš ๏ธ This policy complies with digital service best practices and Sri Lankan consumer standards.



Privacy Policy โ€“ TaxCalculator.lk

Last Updated: [Add date]

At TaxCalculator.lk, we respect your privacy and are committed to protecting your personal and financial information.


1. Information We Collect

We may collect the following information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Login credentials

b. Financial & Usage Data

  • Income/expense figures entered by you

  • Tax-related inputs (non-government verified)

  • Subscription and payment status

c. Technical Information

  • IP address

  • Browser type and device

  • Cookies and usage analytics


2. How We Use Your Information

Your information is used to:

  • Provide and improve our tax calculation services

  • Generate reports and dashboards

  • Manage subscriptions and payments

  • Send important service notifications

  • Improve platform performance and security


3. Data Sharing

We do not sell or rent your personal data.

We may share limited data with:

  • Payment gateways (e.g., PayHere, Stripe)

  • Hosting and cloud service providers

  • Legal authorities if required by law

All partners are required to maintain confidentiality.


4. Data Security

We implement:

  • SSL encryption

  • Secure authentication mechanisms

  • Restricted internal access

However, no online system is 100% secure, and users acknowledge this risk.


5. Cookies

We use cookies to:

  • Improve user experience

  • Track anonymous usage statistics

You can disable cookies in your browser, but some features may not work correctly.


6. Data Retention

We retain your data only as long as necessary for:

  • Legal compliance

  • Service functionality

  • Account maintenance

You may request account deletion at any time.


7. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be published on this page with a revised date.


8. Contact Us

๐Ÿ“ง Email: info@taxcalculator.lk
๐ŸŒ Website: https://www.taxcalculator.lk



Terms and Conditions โ€“ TaxCalculator.lk

Last Updated: 12/12/2025

Welcome to TaxCalculator.lk. By using this website, you agree to the following Terms and Conditions.


1. Eligibility

  • You must be 18 years or older to use this platform

  • You agree to provide accurate and current information


2. Use of Services

  • The platform provides calculation tools only, not legal or tax advice

  • Users are responsible for verifying results with qualified professionals

  • Misuse, abuse, or unauthorized access is strictly prohibited


3. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account

  • Any activity under your account is deemed your responsibility


4. Payments & Subscriptions

  • All fees are displayed clearly before purchase

  • Subscriptions renew automatically unless cancelled

  • We reserve the right to modify pricing with prior notice


5. Intellectual Property

All content, software, tools, logos, and designs are the exclusive property of TaxCalculator.lk.

You may not:

  • Copy or resell the platform

  • Reverse-engineer tools

  • Use content for commercial redistribution


6. Limitation of Liability

TaxCalculator.lk shall not be liable for:

  • Tax penalties or financial losses

  • Incorrect filings based on user-entered data

  • Decisions made using generated outputs

Use of this platform is at your own risk.


7. Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these terms

  • Engage in fraudulent or abusive behavior


8. Amendments

These terms may be updated at any time. Continued use implies acceptance of the updated terms.


9. Governing Law

These Terms are governed by the laws of Sri Lanka.


10. Contact Information

๐Ÿ“ง Email: info@taxcalculator.lk
๐ŸŒ Website: https://www.taxcalculator.lk

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